Willing to Go Above and Beyond

My wife and I had the pleasure of working with Rachel on our recent home purchase. While my wife had purchased a home before, it was my first time going through the process. Rachel struck the right balance of ensuring I understood what was going on as a newbie and providing detail valuable to my wife given her experience. Rachel was incredibly accommodating during our search. Our search took us through LA down to Long Beach and Rachel was more than willing to make the trek from the valley for the multiple showings we had in LB. We lived 300 miles away and Rachel always made sure to schedule multiple showings when we were in town. She even visited properties when we weren't there for us, taking videos of the property for us to help us get a sense of things. When a house didn't feel right, Rachel was the first to tell us if something looked off and steered us away from places that we were iffy on based on her real estate knowledge. Once we found the right place for us, Rachel and the rest of the Tiffany Chin group gave us advice to guide our offer and help us navigate the escrow period. We had an aggressive 21 day close and Rachel was able to negotiate a substantial seller credit for repairs. Since we did not live in the area, Rachel also did the final walk through for us and even left the keys in a lock box for us at the house to make our move down easier. Overall, we would highly recommend Rachel and the Tiffany Chin group. Rachel was kind, patient, and willing to go above and beyond for us to make sure we found the perfect home. Highly recommend!

— Justin P., Buyer